OUR GUARANTEES
100% Security Guarantee!
All credit card transactions are carried out via our authorised
retailer program, with the highest security in place. We never have
access to your credit card details and we do not store them in any
way or form - your security and privacy is guaranteed.
We or any 3-d party company are not able to charge your card without your permission. And you always can request service cancellation.
30 Days Money Back Guarantee!
Try our hosting services and if you are not satisfied ePowHost will
refund all your money. You will get back the money without any questions
during the first 30 days period.
Total Security Guarantee!
In case you use any card for the payment all the transactions
will be carried out via payment service processor 2CheckOut,
member of Better
Business Bureau and Verified
by Visa program guarantees the highest security). Reviewing
or storage of any card information is strictly forbidden for any
third party (even for our company).
99% UpTime Guarantee!
We are well established company with a good reputation of the
most reliable Web hosting world-wide services. Because of our
strength in each of service area ePowHost offers a for you not
less than 99% of all the time as the operational time. We’ll
refund all the money for the month when the uptime is less then
99%
We will refund a monthly fee in any case of service failure of
our Local Area Network or a Web hosting server.
ePowHost is not responsible for any non-ePowHost service
failures (including, but not limited to, Internet NAP or data
center failures or congestion (MAE East, MAE West, etc.) and backbone
failures). Also we won’t be responsible for delays of registration
or transfer any domain according to InterNIC matters, any failures
resulting from malfunctioning customer scripts(applications) those
are installed by the customer, nor for "denial of service"
attacks on customer Web sites or unusual traffic spikes.
Refunds will be issued upon request by the customer and upon determination
that a service outage, as defined by this guarantee, has occurred.
Refund requests must be made within thirty (30) days of the issuance
of the invoice that represents the time period during which the
service outage took place.
The service outages don’t include downtime due to Acts of
God, nor for outside security breaches. ePowHost won’t be
reliable for service outage damages resulting in the loss of prospective
profits or anticipated sales or as a result of investments, expenditures,
or commitments in connection with the business.
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